Job Details

Chief Operations Officer

13-05-22 11:05
Clúid Housing

Job Description

The Chief Operations Officer has the overall responsibility for providing strategic direction and oversight for all Clúid’s Housing and Property customer services and operational activity.

Location:

159-161 Sheriff Street Upper, Dublin 1

Job Requirements

The Chief Operations Officer has the overall responsibility for providing strategic direction and oversight for all Clúid’s Housing and Property customer services and operational activity.

The core responsibilities include:

• Encouraging and promoting a culture of service delivery and customer care within the COO’s remit and contributing to the creation of this culture across Clúid more generally

• Ensuring a definitive set of performance measures are in place across all functions to enhance operational efficiency and customer service standards

• Developing and ensuring delivery of strategies relating to customers, landlord services and property assets

• Guaranteeing high levels of customer care are in place across all operations

• Providing final accountability and responsibility for Clúid’s customer facing services

• Engaging residents and ensuring their influence in operational activity

• Monitoring the value of money of all activities and ensure cost efficiency of operational services

• Complying with all relevant legal and regulatory requirements

• Creating structures, systems and processes within the COO areas that drive continuous improvement and learning

Contact details for applicants

Please apply here:

https://cluid.bamboohr.com/jobs/view.php?id=159 careers@cluid.ie-

Website: 

 https://www.cluid.ie/career/

Phone no: 

01 7072088

Address:

159--161 Sheriff Street Upper, North Dock, Dublin, D01 R8N0

Contact Email: careers@cluid.ie
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