[vc_row][vc_column][vc_column_text]The Chief Operations Officer has the overall responsibility for providing strategic direction and oversight for all Clúid’s Housing and Property customer services and operational activity.

Location:

159-161 Sheriff Street Upper, Dublin 1[/vc_column_text][/vc_column][/vc_row]

[vc_row][vc_column][vc_column_text]The Chief Operations Officer has the overall responsibility for providing strategic direction and oversight for all Clúid’s Housing and Property customer services and operational activity.

The core responsibilities include:

• Encouraging and promoting a culture of service delivery and customer care within the COO’s remit and contributing to the creation of this culture across Clúid more generally

• Ensuring a definitive set of performance measures are in place across all functions to enhance operational efficiency and customer service standards

• Developing and ensuring delivery of strategies relating to customers, landlord services and property assets

• Guaranteeing high levels of customer care are in place across all operations

• Providing final accountability and responsibility for Clúid’s customer facing services

• Engaging residents and ensuring their influence in operational activity

• Monitoring the value of money of all activities and ensure cost efficiency of operational services

• Complying with all relevant legal and regulatory requirements

• Creating structures, systems and processes within the COO areas that drive continuous improvement and learning[/vc_column_text][/vc_column][/vc_row]

[vc_row][vc_column][vc_column_text]Please apply here:

https://cluid.bamboohr.com/jobs/view.php?id=159 careers@cluid.ie-

Website: 

 https://www.cluid.ie/career/

Phone no: 

01 7072088

Address:

159–161 Sheriff Street Upper, North Dock, Dublin, D01 R8N0[/vc_column_text][/vc_column][/vc_row]