I-RES is the leading provider of professionally managed private residential rental accommodation in Ireland.

With a portfolio of c.4,000 homes, we aim to be the provider of choice for the Irish living sector, known for excellent service and for operating responsibly, minimising our environmental impact and maximising our contribution to the community.

I-RES is committed to fostering an inclusive workplace and actively invests in equity, diversity, and inclusion initiatives to support a diverse workforce and equitable opportunities for all employees.

I-RES is a fully integrated Irish operating company with 95 employees and is a long-term investor in the Irish residential market. I-RES’ shares are listed on the Euronext Dublin Stock Exchange.

More information at www.i-res.ie

Summary

This role is primarily responsible for maintaining an occupancy rate of 100%. This is achieved through demonstrating excellent skills in: resident relations, communication, sales, administration, and organisation. The role will be based out of our office in Bakers Yard, Portland Street North, Dublin 1.

Duties & Responsibilities

Coordinate marketing, advertising and rent vacant suites in the building with the intent of maintaining an occupancy rate of 100%.

Conduct resident relations with the intent of achieving and maintaining a high level of resident satisfaction.

Conduct apartment tours and move-in / move-out inspections.

Coordinate Site Services

Ensure new residents are correctly entered into the system with respect to their lease dates, rent payments etc. and that the correct name appears on the rent rolls.

Maintain an accurate account of suite availability (i.e., availability lists, Vacancy Report), and conduct regular inspections of vacant suites.

Maintain an accurate account of prospective residents.

Notice delivery to residents as needed.

Proper administration of all paperwork (Scanning, filing, etc.)

Timely collection of Accounts Receivables.

Communicate with Operations Manager and Site Staff regarding resident and building issues.

Follow proper procedures when giving out and tracking keys for the building.

Follow-up on outstanding rents by contacting Residents.

Ensure that proper fire safety procedures are enforced at all times.

Research existing competitors and carry out other duties as assigned.

Qualifications

PSRA license C and D (must currently have, or meet all qualifications for).

Background in Property Services.

Ideally 2+ years’ experience as a Lettings Negotiator.

Outgoing, people-oriented and customer service focused.

Strong initiative / self-starter.

Excellent written, verbal and customer relations skills.

Full Driving License.

Efficient organisational skills with the ability to multitask.

Demonstrated ability to handle high work volumes.

Detail oriented and able to follow established processes and procedures.

Sense of urgency in responding to potential new residents and addressing any concerns of existing residents.

Flexibility to work varying shifts within our hours of operation.

Contribute to a positive, respectful, cohesive team atmosphere.

Proficiency with Microsoft Office Suite.

Must be legally entitled to work in Ireland.

Competitive Salary, dependent on experience,

Laptop & Mobile Phone.

22 days paid annual leave.

Bike to work and public transport Tax Saver Schemes.

Vouched business expenses.

Parking.

Focus on personal development and career opportunities.

Diverse and inclusive team – silver Investors in Diversity award.

Great social scene with a wide range of activities and volunteering opportunities.

Reports To: Regional Operations Manager (ROM) Kellie McNamara.

Contract Type: Permanent contract.