1. Key Role & Responsibilities: Stock Condition Surveys

• To assist the Property Services Manager with the implementation of the Association’s Asset Management
• Verify current stock condition of the properties and identify all necessary property data
• Input collated property data information and populate into Housing Management System, Afinity & M3 Vision.
• Validate all asset related data currently held and update

1. Key Role & Responsibilities: Responsive Repairs & Maintenance

• Carry out defect diagnosis inspections and prepare
• Undertake pre and post inspections of repair work and producing detailed and accurate
• Preparing schedules of works and specification and obtain quotations for
• Instruction and inspection of contractors work on site when
• Inspecting and reporting on a sample of completed repairs and service agreement work to ensure that HAIL’s standards are
• Providing property assistance to all Team’s as
• Carry out inspections of void properties and prepare list of repairs in addition to those required under HAIL’s Maintenance Manual.
• To manage the performance of HAIL’s contractors
• To complete post inspections to HAIL’s contractors work

1. Key Role & Responsibilities: Planned & Cyclical Maintenance

• Project manage works schedule for elements of both the planned and cyclical maintenance programs
• Undertake pre and post inspections of properties and works included in planned and cyclical maintenance
• Attend contract meetings for planned and cyclical maintenance schemes and monitoring progress and performance.
• Assist with preparation of specifications and contract documentation for maintenance contracts and advising on the appointment of
• Assisting with preparation, implementation and management of planned and cyclical maintenance programs.
• Assist with the supervision of planned maintenance contracts and cost
• Liaise with Tenants and Contractors on the cyclical and planned programme and quality
• Management of service contract providers and inspection of work

1. Key Role & Responsibilities: New Properties & Refurbishments

• To Assist with tendering, contract administration, inspecting and monitoring of the contractor’s

1. Key Roles and Responsibilities – Organisation

• Working with other teams within HAIL
• Utilising the housing management computer systems for the administration and maintenance of all relevant property files.
• To create, manage, update and maintain all property files.
• To contribute to policy and procedures and to participate in the ongoing review and revision of documents within a service improvement framework.
• Developing and maintaining relationships with local housing authorities and other agencies who have a key role in effecting property management.
• Keeping abreast of key legislative and procedural matters which affect your work as Property Services Officer.
• Producing reports as required on key performance indicators for all properties and developments.

1. Key Roles and Responsibilities – Training

• Attend/Request training appropriate to your role.

1. Key Roles and Responsibilities – Other

• To fulfil all care and high standards regarding both HAIL’s and your own health and safety obligations.
• To ensure that all associated risks are mitigated and reported to the appropriate person
• To positively promote the Association in all activities.
• To exercise discretion in all aspects of the role.
• Any other duties which are consistent with your role.

Salary Scale: Starting Salary €43,416 – €54,220.80 (dependent on experience)

HAIL offers:

• Flexible working hours with a flexi time system in operation
• 24 annual leave days plus 3 Company days
• Company Pension Scheme with current contributions rates of 6% employer contribution and 6% employee contribution
• Death in Service Benefit
• Health insurance for serious illness
• Training and development
• Paid expenses
• Satellite office locations with a hybrid approach to working hours
• Professional Subscriptions paid by HAIL (after probationary period)
• Hybrid Working arrangements